SEBI Compliant Framework • INH100009901

Grievance Redressal Policy

Money Bells Global Research Services Private Limited

SEBI Registered Research Analyst • Registration No. INH100009901

Compliance Sync:COMPLIANT
Effective Date:2026-05-30
Active Version:v1.0
At Money Bells Research Analyst, we are committed to maintaining the highest standards of ethical conduct, investor transparency, and prompt redressal of grievances. We aim to resolve all grievances professionally, promptly, and within the timelines prescribed by SEBI.
At Money Bells Research Analyst, we are committed to maintaining the highest standards of ethical conduct, investor transparency, and prompt redressal of grievances. We aim to resolve all grievances professionally, promptly, and within the timelines prescribed by SEBI. Investors can register their grievances through any of the following official channels:
  • Online Complaint Form: Complaint Form
  • Email Support: support@moneybells.in
  • Telephonic Support: +91-8588-084-109 (Mon–Fri, 09:00 AM – 05:00 PM)
  • Postal Communication:
    • Money Bells Research Analyst D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080, India Grievance Resolution Timelines:
  • Standard Response Time: Within 21 working days of receipt.
    • * Interim Escalation: If your complaint remains unresolved within 10 working days, you may escalate the matter directly to the Compliance Officer at support@moneybells.in.

    For secure and tracked resolutions, clients can escalate unresolved grievances through our official multi-tier organizational channels:

    DesignationCustomer Care
    Contact
    Mr. Ishan KhandelwalD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109support@moneybells.in
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    DesignationHead of Customer Care
    Contact
    Mr. Ishan KhandelwalD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109support@moneybells.in
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    DesignationCompliance Officer
    Contact
    Mr. Sagar GoelD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109support@moneybells.in
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    DesignationCEO
    Contact
    Mr. Sagar GoelD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109admin@moneybells.in
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    DesignationPrincipal Officer
    Contact
    Mr. Sagar GoelD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109info@moneybells.in
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    If you are not satisfied with the resolution or have not received a reply from the Company within the stipulated time, you may escalate the matter to the Securities and Exchange Board of India (SEBI) through the central SCORES platform:
  • SCORES Portal: https://scores.sebi.gov.in/
  • SCORES Mobile Application: Available for download on the Google Play Store and Apple App Store.
    • All complaints filed via SCORES are reviewed directly by SEBI and are addressed in strict accordance with SEBI Circulars and Regulations.
    In case of unresolved grievances even after SEBI intervention, clients may opt for SEBI's ODR platform for online conciliation and arbitration:
  • ODR Portal: https://smartodr.in
    • This dispute resolution gate is fully compliant with: * SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, regarding *'Online Resolution of Disputes in the Indian Securities Market'*.

    Revision Audit Log History

    v1.02026-05-30

    Compliance Officer Sagar Goel

    "Initial formulation and SEBI publication of the Grievance Redressal framework."

    * SEBI (Research Analyst) Regulations, 2014 एवं वित्तीय विनियामक अनुपालन ढांचा दिशानिर्देशों के अधीन जारी। Money Bells Global Research Services Private Limited.