1. Accessibility Standards & Commitment
Money Bells Global Research Services Pvt. Ltd. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with a wide array of disabilities.
2. Measures Taken for Accessibility
To guarantee full access, we have implemented the following WCAG 2.1 Level AA conformance measures across our platforms:
Ensuring text alternatives for non-text content. Providing captions and alternatives for multimedia assets. Making content adaptable and easily distinguishable. Making all functionality available seamlessly from a keyboard. Providing users enough time to read and use platform content. Ensuring content does not cause seizures or physical reactions. Providing robust search and navigation tools to help users navigate and find content. Making text highly readable and easily understandable. Making web pages appear and operate in highly predictable ways. Helping users avoid and correct input mistakes. * Maximizing compatibility with current and future assistive user tools.
3. Grievance Mechanism & Feedback Desk
Every Citizen has the absolute right to Invest and Participate in the Investing Journey. If you encounter any accessibility barriers while using our website or mobile application, please feel free to reach out to our dedicated internal committee.
We will make all reasonable efforts to address your concerns and improve accessibility in line with applicable guidelines. We welcome your feedback on the accessibility of our platform. Please let us know if you encounter accessibility barriers so we can address them promptly.
Grievance Redressal Committee Directory
| Designation | Officer Name | Office Location | Direct Channels |
|---|---|---|---|
| Customer Care | Mr. Ishan Khandelwal | D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 | +91-8588-084-109support@moneybells.inMon–Fri, 09:00 AM – 05:00 PM |
| Head of Customer Care | Mr. Ishan Khandelwal | D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 | +91-8588-084-109support@moneybells.inMon–Fri, 09:00 AM – 05:00 PM |
| Compliance Officer | Mr. Sagar Goel | D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 | +91-8588-084-109support@moneybells.inMon–Fri, 09:00 AM – 05:00 PM |
| CEO | Mr. Sagar Goel | D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 | +91-8588-084-109admin@moneybells.inMon–Fri, 09:00 AM – 05:00 PM |
| Principal Officer | Mr. Sagar Goel | D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 | +91-8588-084-109info@moneybells.inMon–Fri, 09:00 AM – 05:00 PM |
Customer CareMr. Ishan Khandelwal
D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
Head of Customer CareMr. Ishan Khandelwal
D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
Compliance OfficerMr. Sagar Goel
D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
CEOMr. Sagar Goel
D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
Principal OfficerMr. Sagar Goel
D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
Revision Audit Log History
v1.02026-05-30
Compliance Officer Sagar Goel
"Initial formulation and publication of Digital Accessibility Grievance & Disclosure."
Under Web Content Accessibility Guidelines (WCAG) 2.1 Level AA conformance framework. Money Bells Global Research Services Private Limited.